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Instructor of Operations

James A. Rappold, Ph.D.

“Students with different backgrounds, levels of expertise, and goals require a tailored hands-on approach to education. One strength of the Crummer faculty is our flexibility to adapt our educational offerings to match the ever-changing needs of organizations with our graduates’ capabilities. It is an honor to be part of such a dynamic and collegial campus community.”

Prior to joining Rollins, Dr. Rappold was professor and director of the Supply Chain Management and Transportation and Logistics executive education programs in the University of Wisconsin-Madison School of Business. Professor Rappold was also an industrial engineering faculty member in the College of Engineering. Dr. Rappold is currently President and CEO of Supply Chain Sciences, a management consultancy and developer of advanced decision support software.

Dr. Rappold’s interests are in the design, operation, and management of complex manufacturing and distribution networks. His specialty is production planning, inventory optimization, and information systems design. He has worked on the analysis, improvement, and management of manufacturing, distribution, and information systems for dozens of organizations, including BASF, Briggs & Stratton, Coca-Cola (Spain), Corning Glass Works, Cummins, General Mills, Honeywell, IBM, Merck KGaA (Germany), Philip Morris, Procter & Gamble, Rockwell Automation, Sunoco Oil, The US Air Force, Sango Ceramics in Semarang, Indonesia, and Polioles in Mexico City.

He is a recipient of numerous teaching awards, including UW-Madison School of Business Professor of the Year, and the Chancellor’s Distinguished Teaching Award. He has published research articles in Operations Research, Manufacturing & Service Operations Management, Industrial Engineer, Naval Research Logistics, and Information Systems Frontiers.

Expertise

  • Supply chain management
  • Manufacturing, logistics, and sourcing management
  • Service parts management
  • Sales and operations planning
  • Demand planning and forecasting
  • Materials requirements planning and master scheduling
  • ERP information systems and software engineering
  • Operations research decision models
  • Data science

Degrees

  • Ph.D., Cornell University
  • M.S., Cornell University
  • B.S., Carnegie Mellon University

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