Moderator

• Dan Biller, Ph.D. – Professor of Economics, Crummer Graduate School of Business

Speakers

• Alexandre Tombini, Ph.D. – Chief Representative of the BIS Office for the Americas, Former President, Central Bank of Brazil, 2011-2016
• John Welch, Ph.D. – Research for Emerging Markets Inc, Professor U P Mackenzie, IPEA Fellow, e REM Inc
• Diego Petrecolla, Ph.D. – Investigador IIEP, Profesor Universidad de Buenos Aires

Bill Grimm is the executive-in-Residence for Negotiation and Entrepreneurial Finance at Crummer, joining the full-time faculty in 2009. After practicing law as a corporate and securities lawyer for more than 40 years, he teaches Negotiation in Business, Raising Capital for Entrepreneurial Ventures, and Commercializing Technology (co-teaching with Dr. Pete McAlindon). He served as outside general counsel and on the boards of directors of numerous companies in Central Florida. He was counsel to these companies in numerous mergers and acquisitions, initial public offerings and securities offerings to venture capital firms, private groups and individuals. He has a degree in mechanical engineering, an MBA and a Juris Doctor’s degree and served in the US Navy as the Supply Officer on a destroyer, the USS Strong DD-758.

Jacob Hancock is an adjunct instructor at Crummer Graduate School of Business at Rollins College and the Executive Director of Seeds Innovation, a team of innovators utilizing Design Thinking to solve complex challenges for global organizations. As both a practitioner of Design Thinking and a student of the craft, he unites the worlds of theory and real-life application. His driving passion is to empower students at Crummer to think about challenges differently and create novel solutions relevant to an ever-changing world.

Dr. Timothy O’Brien is a Marketing academic and practitioner. As an executive in Orlando, FL he has worked with both Fortune Enterprises and Startups to help improve their digital and experiential marketing strategy. He currently works as the SVP of Business Development at EventLink. In addition, Dr. O’Brien owns and operates a Once Upon a Child retail franchise.

Dr. O’Brien earned an Executive Doctorate in Business Administration from the Crummer Graduate School of Business at Rollins College in Winter Park, FL. His primary research focus is within Entrepreneurship and Digital Marketing and loves to work with firms who are focused in bridging the gaps between digital and physical customer relationships. Dr. O’Brien is an instructor at Rollins College, University of Central Florida, and Flagler College.

Currently, Stanton G. Reed is the interim campus president for Osceola, Lake Nona, and Poinciana campuses part of Valencia College. Prior to serving as interim campus president, he served out a three-year commitment as college wide faculty President-Elect, President, and Past-President (2018 – 2021). Stanton is a tenured business and accounting professor and serves as a facilitator for the Valencia College Peace and Justice Institute and Bridges for Success program cohort Molding Men for Tomorrow (MM4T).

Stanton has served as Vice President of Finance/Chief Financial Officer for Hospice of the Comforter, Executive Officer/Treasurer of Southeastern Conference of Seventh Day Adventist. Additionally, he has served as Associate Vice-President of Finance/Chief Operating Officer Non-Academic Programs for Oakwood University, Director of Business Development for Orlando Regional Healthcare System (now Orlando Health), and Chief Financial Officer for Loma Linda University School of Medicine.

Stanton is a graduate of Oakwood University (HBCU) in Huntsville, Alabama, where he majored in accounting and business administration. He earned a Master of Business Administration from Crummer Graduate School of Business Rollins College in Winter Park, Florida. He is a retired Certified Public Accountant (CPA) in the State of Florida. Over his career of 40 years of service, he has worked and taught in the fields of education, business, and accounting.

Moderator: Eduardo Goldszal, PhD – Partner at MEER Tax

Speakers

• Paulo Sergio Tenani, PhD – Professor of International Finance, Fundação Getulio Vargas | Head of Research, Aqua Wealth Management |  São Paulo, Brazil
• Antonio Leite, PhD – Professor, Nova School of Business & Economics | Lisbon, Portugal
• Dan Biller, PhD – Executive-in-Residence for Economics, Crummer Graduate School of Business at Rollins College | Winter Park, FL, USA
• John Welch, PhD – Founder, Research for Emerging Markets (REM), Inc., Executive Director, Brazilian-American Chamber of Commerce

• Amie Dugan ’93, VP, Organizational Development, Special Olympics North America
• Kim Axel Lopdrup, Corporate Director / Retired CEO, Red Lobster
• Stanton Reed ’93MBA, Interim President, Valencia College
• Ashley Ridgeway-Washington ’15MHR, Former Interim, VP HR Christus Health

Amie Dugan serves as Vice President, Organizational Development for Special Olympics North America and leads the Organizational Development team which provides guidance and oversight to all SONA Programs (comprised of United States, Canada, Caribbean), from ensuring compliance to facilitating the operational and programmatic advancement and excellence of all Programs.

In addition to overseeing the Organizational Development team, some of Amie’s specific areas of specialty include CEO searches and CEO on-boarding, executive coaching and leader mentorship, Board Governance training and consultation, organizational capacity building strategy, strategic planning, leading practices/centers of excellence building, professional and leadership training and development, facilitation, curriculum development, risk management, enterprise risk management, business operations and continuity, crisis communications, brand/communications/marketing, fundraising, special event planning, and diversity, equity and inclusion. She serves as the global leadership and program excellence lead for Special Olympics North America.

Amie has experience ranging from the grassroots to international levels of the movement during her 27 years’ experience with Special Olympics.

Prior to this role, she served as the Director of Marketing and Communications Special Olympics North America from 2012-2017 – a role she established. Prior to that, she served as Vice President of Marketing and Communications for Special Olympics Florida for fourteen years.

In those roles Amie oversaw marketing, communications, media, social media, digital media, crisis communications, risk management, brand and more, including national and World Games. She has served on Special Olympics’ global brand task force, co-chaired the United States Leadership Committee’s marketing and communications committee, served as a member of the Special Olympics USA management team, and continues to serve on the Special Olympics (Intl.) Risk Management and Insurance Task Force.

Amie began as a Special Olympics volunteer in 1994, and has been a local management team member, coach and Unified partner over the years. She is a second-generation Special Olympics volunteer as her mother was a coach and County Coordinator in Michigan. Amie was inducted into the Special Olympics Florida Hall of Fame in 2011.

Prior to Special Olympics, she worked for the Walt Disney World Company and the Juilliard School of Music, and was a volunteer with multiple performing arts organizations.

She earned her undergraduate and graduate degrees from Rollins College and holds a MMBA as well as a certificate in nonprofit management, multiple leadership institute program certificates, and has designed and led numerous Special Olympics Leadership Academies.

Amie is an instructor for the nonprofit governance certificate program and custom consultation programming at The Edyth Bush Institute for Philanthropy & Nonprofit Leadership at Rollins College. She is a BoardSource certified nonprofit consultant, working with an array of U.S and international boards of directors.

Amie volunteers as a WISE (Women in Sports and Events) Within mentor, is a member of the Board of Directors for Girls on the Run (Central Florida), is a member of the Greater Orlando Organizational Development Network, and continues to volunteer with Special Olympics.

Kim Lopdrup retired from Red Lobster in August 2021 after leading the brand for 14 years as President or CEO. He led three turnarounds, each under a different owner. Red Lobster is the world’s largest seafood restaurant company and was named to Forbes magazine’s most recent lists of America’s Best Large Employers.

Since separating from Darden Restaurants in 2014, Red Lobster built an outstanding team and improved its food, service, convenience and value. All of Red Lobster’s seafood is now traceable, sustainable and responsibly sourced. Off-premises sales have grown five-fold behind the introductions of Touchless Delivery, Rapid Red Curbside Pick-up and online ordering/payment. My Red Lobster Rewards now has over 10 million members and was named to Newsweek’s 2021 list of America’s Best Loyalty Programs.

Kim previously served as President of the Specialty Restaurant Group and New Business for Darden Restaurants, leading their Capital Grille, Seasons 52, Eddie V’s, Bahama Breeze and Yard House brands as well as Darden’s International Division and Consumer Packaged Goods business. Prior to that, he led Red Lobster as President for seven years, where he comprehensively revitalized the brand with initiatives such as the award-winning Today’s Fresh Fish program, wood-fire grilling, Bar Harbor Image remodels and a new logo – resulting in industry-leading guest satisfaction and record profits.

Before joining Red Lobster, Kim served as Executive Vice President and Chief Operating Officer, North America, for Burger King Corporation. He led that company’s 8,500 North American restaurants to record guest satisfaction scores in both company-owned and franchised restaurants, contributing to a turn-around of declining same-store sales.

Earlier, Kim spent 16 years with Allied Domecq Quick Service Restaurants (since renamed Dunkin’ Brands), the franchisor of Dunkin’ and Baskin-Robbins. He turned around Dunkin’s previously declining coffee business as that brand’s Product Marketing Manager for Beverages. Later, as Vice President of Marketing, he managed Dunkin’s iconic “Time to Make the Donuts” ad campaign starring Fred the Baker. Finally, as Chief Executive Officer of Allied Domecq’s 3,500-unit international division, he dramatically accelerated growth and took that business from record losses to 82% above its previous profit record in just three years.

Kim began his career in brand management at Procter & Gamble, working on Folgers and High Point coffees and Citrus Hill orange juice.

He serves on the boards of Wawa, Inc. (since 2006); Bob Evans Restaurants (since 2017); and Kalera (since 2020). He recently agreed to become the next Chairman of Kalera’s Board. He previously served on the boards of Rubio’s Restaurants (traded on NASDAQ), 31 Ice Cream (traded in Japan) and Hiram Walker & Sons, Ltd. (a Canadian company). He also served on the board of Boys & Girls Clubs of Central Florida for 12 years, being named Board Member of the Year in 2011 and receiving National Service to Youth awards in 2010 and 2015. He is currently co-chair of Project Opioid. Orlando Business Journal named Kim a “CEO of the Year” in 2016 and Florida Trend included him on their most recent list of the 500 most influential people in Florida. He earned a bachelor’s degree in Business Administration from the College of William and Mary in 1980 and an MBA with distinction from Harvard Business School in 1984. He is married and has four children.

Currently, Stanton G. Reed is the interim campus president for Osceola, Lake Nona, and Poinciana campuses part of Valencia College. Prior to serving as interim campus president, he served out a three-year commitment as college wide faculty President-Elect, President, and Past-President (2018 – 2021).

Stanton is a tenured business and accounting professor and serves as a facilitator for the Valencia College Peace and Justice Institute and Bridges for Success program cohort Molding Men for Tomorrow (MM4T).

Stanton has served as Vice President of Finance/Chief Financial Officer for Hospice of the Comforter, Executive Officer/Treasurer of Southeastern Conference of Seventh Day Adventist. Additionally, he has served as Associate Vice-President of Finance/Chief Operating Officer Non-Academic Programs for Oakwood University, Director of Business Development for Orlando Regional Healthcare System (now Orlando Health), and Chief Financial Officer for Loma Linda University School of Medicine.

Stanton is a graduate of Oakwood University (HBCU) in Huntsville, Alabama, where he majored in accounting and business administration. He earned a Master of Business Administration from Crummer Graduate School of Business Rollins College in Winter Park, Florida. He is a retired Certified Public Accountant (CPA) in the State of Florida. Over his career of 40 years of service, he has worked and taught in the fields of education, business, and accounting.

Ashley Ridgeway-Washington most recently served as the Human Resources executive overseeing global People and Culture operations in the technology and telecommunications sector at AVC Technologies. Prior to that, she served as a VP of Human Resources at CHRISTUS Health. In addition to her full-time role, Ashley is an independent human capital consultant, executive coach, trainer, and keynote for various industries.

Ashley earned a Bachelor of Science in Agricultural Business and Juris Doctor from Florida Agricultural and Mechanical University in 2003 and 2009. She also earned a Master of Human Resources Strategy from Rollins College in 2014. Although she no longer practices have been an active member of the Florida bar since 2010.

Ashley serves the community through membership in the North Dallas Suburban Alumnae Chapter of Delta Sigma Theta Sorority, Incorporated, Allies in Service, and the American Heart Association North Texas Health Alliance. She also serves on the Coppell, TX YMCA Board of Management and National Healthcare Diversity Council Board of Directors.

Ashley continues to build her brand as a Human Resources strategist, engagement Influencer, and thought leader in the Human Resources space but gets her greatest sense of accomplishment from being “mom” to Aniyah (age 18) and Ace (age 9).

Dr. Jim Johnson, Nancy Siebens Binz ’55 Chair of International Business, took guests on a journey around the world through a beer tasting experience. Participants tasted 6 different beers (see below) that covered the range from light and fruity to dark and sweet.

• Wheat Beer: Hoegarden Witbier OR Paulaner Hefe-Weizen, Blue Moon
• Lager: Peroni Nastro Azzuro, Corona (not Light), Red Stripe
• Pilsner: Pilsner Urquell OR Warsteiner, Heineken, Stella, Grolsch, Bitburger
• Pale Ale: London Pride, Bass, Abbot Ale, Boddington’s Pub Ale
• Red Ale: Smithwick’s Red Ale, Kilkenny Irish Red Ale, Fat Tire (American Amber Ale)
• Stout/Porter: Guinness Draught Stout, Murphys Draught Stout, Sierra Nevada Stout

Other types of beer that were discussed included Lambic, Saison, Abbey Ales, and Strong Ales.

Associate Professor Keith Whittingham traced the journey of coffee from the farm to the cup, with an emphasis on factors that impact aroma and flavor. Guests got a glimpse into the formal cupping process and the coffee flavor wheel.

Guests who wanted an interactive version of the experience, purchased the below Artifx Cafe varieties to join the tasting.

• Tacana Select-organic Vienna Roast Arabica
• Tierra Monterverde- Vienna roast Arabica
• Monterverde Natural-Light Roast Costa Rica Coffee

Artifx Cafe can be purchased via its website.

Spanish “Eggnog” Coquito Ingredients
(makes about 2 liters)

• 1 can sweetened condensed milk
• 1 can evaporated milk
• 1 can cream of coconut
• 1 can of coconut milk
• 1.5 cups of rum
• 1/8 teaspoon of salt
• 1/4 teaspoon ground cinnamon
• 1 teaspoon vanilla extract
• 3 cinnamon sticks
• ½ teaspoon of nutmeg
• Star anise for serving
• 3 eggs yolks
• 1/2 cup of sugar

More about Diahann Smith ’17MBA

Diahann Smith, Florida Dairy Farmers Director of marketing and Business Development, community volunteer and enthusiastic cook.

Diahann Albarrán Smith, a consumer marketing professional with more than 20 years’ experience. Diahann has local, regional and international marketing experience. She began her career at the Orlando Sentinel where she helped launch the Spanish-language El Sentinel and committed to working with the Central Florida Hispanic community where she is an active volunteer. Florida Dairy Farmers recruited Diahann to grow its Hispanic marketing outreach in Florida. She also worked with sister organization the U.S Dairy Export Council, to help market U.S. dairy in the Caribbean. In her current position as Director of Marketing and Business Development for Florida Dairy Farmers, she develops and executes marketing plans and partnerships to promote Florida dairy farmers and the health benefits of dairy. Diahann has volunteered for over 15 years with the Hispanic Chamber of Commerce of Metro Orlando where she not only serves on the board, she leads the 25-person Chamber Ambassadors program. She also serves on the Alumni Board for the Crummer Graduate School of Business at Rollins College where she completed her executive MBA. Diahann enjoys running, baking, and cooking. While not a trained chef, Diahann “plays” one TV where she regularly shares her recipes in national and local TV shows as well as online. She lives in Orlando with husband Jim and their two kids Ethan and Eliana.

Comedian, Attorney, Runner and Do-Gooder

Mike is a clean observational comic who counts as his influences Demetri Martin, Steven Wright, and Jerry Seinfeld. He performs regularly at the Comedy Zone in Jacksonville, Florida and at other clubs and venues nationally. Mike is a Jacksonville transplant from Washington D.C. He is a father of five who became a comedian after rising to a level of success as both an attorney and an ultra-marathoner. In other words, Mike has a short attention span. His material is largely self-deprecating and draws on the trials and tribulations of being a little bald guy in a big person world and his role as a father, husband, lawyer and a runner. Mike’s material is fresh, regularly updated, sometimes intellectual and sometimes stupid, but always clever. His comedy sets are fast-paced, provocative and engaging. So, they are nothing like this biography.

Blake Robinson is the Business Librarian at Olin Library, Rollins College, which he joined in 2019. Blake works with students, faculty, and staff of the Crummer Graduate School of Business, along with Crummer alumni, to meet their research and information needs. Prior to Rollins, Blake worked in various academic, public, and government libraries in North and Central Florida.

Brinsley Lewis is an experienced, transformational HealthCare Executive who has served as a hospital CEO for over 20 years with both non-profit and for-profit national health systems – Advent Health, Trinity Health, and Kindred Healthcare. He has a diverse background in operations, clinical, business development and strategy, with a track record of positioning organizations competitively and producing stakeholder value.

Born on a small island in the Caribbean, St. Vincent and the Grenadines, Brinsley started out his career as a respiratory therapist. He received a Bachelor’s in Biology, holds an MBA and is a Fellow with the American College of Healthcare Executives. He is recognized as pro-active, innovative, community-minded, and committed to servant leadership, people-development, and teamwork.

As a CEO, Brinsley has led hospitals ranging from 200 to 2600 employees, and medical staffs up to 750 physicians. As an energetic and relationship-driven transformational leader, Brinsley ensures that the appropriate leadership team is first assembled. Then through continuous mentoring, collaboration and leadership development, a high-performing team emerges. Evidence-based leadership tools are deployed, with heavy emphasis on Associate and Medical staff engagement. Shortly thereafter, the organization will begin to experience a significant up-tick in all of its metrics.

As a change-agent, Brinsley understands the complexity of change and how to lead this transformation.
As the industry continues to transform, care will be delivered differently in the future. This transition requires strategic business development, horizontal collaboration, and communication skills. Care sites will need assistance in making the shift while feeling valued, and Brinsley is there to lead the way.

Dr. Omayra Mansfield is an emergency medicine physician. She is the Chief Medical Officer at AdventHealth Apopka and AdventHealth Winter Garden. She is the immediate past Chief of Staff of AdventHealth Celebration and is a proud graduate of the AdventHealth Physician Leadership and REACH Leadership courses. Dr. Mansfield co-authored The Trust Transformation, a workshop that helps participants transform and improve the relationships in their lives by building a foundation of trust. Her primary areas of interest are improving the physician and patient experience as it relates to improving provider wellbeing, patient adherence to care, and clinical outcomes, and she has lectured extensively on these topics. She is married to Frederick, a pediatric anesthesiologist with USAP-Florida. Together they enjoy the adventure that is raising their daughter Elizabeth and son Alexander who regularly remind them to savor the little joys in life. They stay healthy doing Crossfit and running together.

Jerry Senne is Vice President of Value-Based Care & Population Health at Orlando Health. Orlando Health is a $3.4 billion integrated healthcare system in Central Florida that operates: nine hospitals, 200+ sites of care, 700 employed physicians, urgent care facilities, free-standing ERs, healthcare pavilions, home care, imaging centers and a full range of health services.

Jerry is responsible for a team managing 182,00 lives in value-based care arrangements with five national health insurers, Medicare Shared Savings, and Disney Worldwide Services– the largest direct-to-employer arrangement in the U.S.

In five years, Orlando Health’s value-based arrangements have produced savings of over $120 million and have returned over $60 million to ACO partners.

Prior to joining Orlando Health, Jerry was SVP of Evolent Health helping healthcare systems develop strategies for value-based care and managing under risk.

Jerry was the Founding CEO of Health First Health Plan, a successful provider based health plan in Central Florida serving Commercial and Medicare Advantage patients. In addition, he served as Chief Strategy Officer and CEO of the 500 bed tertiary flagship hospital of the Health First System.

Dr. Keenan Yoho has spent more than a decade working with senior management leading change in both commercial and public sector environments. Dr. Yoho’s research and applied work is focused on supply chain cost modeling and operations management to achieve enterprise-wide outcomes under conditions of uncertainty and resource scarcity.

Dr. Yoho served as Senior Special Advisor to U.S. Special Operations Command (USSOCOM) from 2012 to 2014. During this time Dr. Yoho worked with a special team reporting directly to the Commander, USSOCOM that was charged with crafting and executing a plan for posturing special operations forces (SOF) for the next three decades. Dr. Yoho has advised several U.S. and international organizations to include IBM (semiconductors), General Motors (autos), General Mills (foods), Intel (semiconductors), Rockwell Automation (machine automation), BASF (chemicals –Germany, US and Mexico), Merck, KGaA (chemicals – Germany), Ryerson (steel processing & distribution), Qualcomm (designer/supplier telecommunications technology), and Polioles SA de CV (chemicals – Mexico), the U.S. Army, U.S. Air Force, and U.S. Transportation Command in the areas of operations management, supply chain management, continuous improvement and organizational transformation.

Prior to joining the Crummer Graduate School of Business at Rollins College, Dr. Yoho was an associate operations researcher at the RAND Corporation in Santa Monica, California where he led projects to improve the operational effectiveness of the U.S. military during war. Dr. Yoho was recently an assistant professor at the Naval Postgraduate School in Monterey, California where he received 4 consecutive teaching awards including the School’s highest award for excellence in teaching and impact beyond the classroom. Dr. Yoho has published in the International Journal of Production Economics, International Journal of Operations and Quantitative Management, Journal of Cost Analysis and Parametrics, International Journal of Physical Distribution & Logistics Management, and the Journal of Operations and Supply Chain Management.

Dr. Yoho holds a Ph.D. in Operations Management, M.B.A. in Operations Management, and M.S. in Industrial Relations from the University of Wisconsin-Madison. He also holds a B.A. in Religion with a concentration in Chinese and Japanese Buddhism from Temple University.

Just outside Orlando in Winter Park is the Crummer Graduate School of Business at Rollins College, a graduate school distinguished by its renowned faculty, intimate class size and applied approach to learning. It touts top MBA rankings from Bloomberg Businessweek and Forbes magazines and is among a select group of business schools carrying AACSB International graduate-level accreditation, including the first accredited Executive Doctorate in Business Administration program in the state. The school also houses its renowned Centers of Excellence, which include the Center for Leadership Development, the Center for Advanced Entrepreneurship, the Center for Management & Executive Education, and the Edyth Bush Institute for Philanthropy & Nonprofit Leadership and the Crummer Alumni Association.

Founded in 1885, Rollins College is Florida’s oldest college. Located in Winter Park, near Orlando, Rollins is consistently ranked as one of the top regional universities in the South by U.S. News & World Report. In addition to full-time undergraduate programs in the College of Liberal Arts, Rollins offers undergraduate and graduate degree programs for working adults through its evening program at the Hamilton Holt School and graduate business degree programs through its Crummer Graduate School of Business. Rollins serves approximately 3,200 degree-seeking students annually. For more information, visit www.rollins.edu.

The American College of Healthcare Executives (ACHE) of Central Florida is comprised of executive healthcare professionals committed to providing the experiences needed to achieve management excellence. We encompass nine counties – Orange, Osceola, Seminole, Brevard, Volusia, Indian River, Okeechobee, St. Lucie and Lake County.

The Mission of the Chapter is to be the professional membership society for healthcare executives; to meet its members’ professional, educational and leadership needs; and to advance healthcare leadership and management excellence through professional interaction and promoting social collegiality.

The Purpose of the Chapter is to provide an organized structure for members and others in the field of healthcare management that will enable them to work together on problems of interest; to conduct educational programs and further the professional knowledge of its members; to serve as a resource to related healthcare associations; to promote channels of communication between the Chapter, and other organizations; to promote the purpose of, and membership in, the ACHE; and to help advance the mission of the ACHE.